Our room was well-equipped and had everything we needed. the shared bathroom was functional and clean. the location was super convenient, close to all the business areas 👍.

It was a very very good stay in winter. The staff were really helpful and knowledgeable at all times. Our studio was decent size, with a comfortable bed. We greatly enjoyed having a bath. The hotel had an absolutely perfect location not very far from a miniature golf course.

the flat was neat with balcony, so that guests had essentials. a shower, a hair dryer, and bath sheets were a plus.

Some of the staff were not that friendly.

Every staff member here was extremely friendly and helpful, and we loved the rooms with queen-size beds equipped with convenient amenities like a microwave, electric kettle, and fridge.

The staff were fantastic and helpful and were great with my son when he had problems with internet wifi acesss.

Towels need to be replenished daily.

great location ,close to town & activities,,very quiet

need better pillows, also need bigger & newer tv. needs blockout curtains

Thanks very much all for an enjoyable stay for three nights. Had an amazing location near downtown and close to Aj Hackett Bungy. - We were near attractions, the town area, and the park.

Great views, handy location, clean rooms, friendly staff.

On our third night we had some rowdy newcomers underneath where our apartment was. I did mention it to the staff and the next night it was not an issue. We found the frying pan useless, but the electric frying pan was great.My suggestion would be not to bother with non stick frying pans but just replace them with solid stainless steel ones. The ones you have are only good for tennis....(my attempt of being funny)

Location

No sink, cutlery or plates, microwave or element, No milk, we stayed here last April in the room 3 doors along and got all of this, also no couch to sit on.

The food was great with a wide range of choice! the location of the property was great, right beside the gondolas.

Views and excellent location:)

It is in a beautiful setting and certainly has very attractive buildings for a holiday park. Its location is very convenient. Comfortable rooms and very good facilities - particularly kitchen.

Staff are not particularly interested in detail. They are friendly but condescending and it took me a while to get them to understand that a few things that weren't working were not due to my user error (such as the in-house movie channel not working on the tv in my room). Also, they incorrectly coded my cancellation as a "no show", causing me much hassle to sort this out, and they seem to assume everyone has come across the idea of a key for your own cupboard in the kitchen and don't explain this very well (I have stayed in many holiday parks and never come across this system). English as a second language possibly contributes to this issue (glad to see you hiring young travellers from overseas but you should be aware that cultural differences and language issues will result - especially with Kiwi travellers who don't appreciate being talked down to).

The room was neat and functional, perfect for our NZ road trip. the location was great, right next to a local cafe with a good atmosphere. - It was within walking distance to the street, the gondola, and the town center.

Was very nice

That there weren't enough blankets and the heater was on auto timer

The atmosphere of the hotel is special. The rooms are neat and functional with great views and garden view at the back, as for instance and the staff are exceptionally nice! It offers excellent service.